I have been a claims adjuster for more than 30 years, and my experience with attorneys have not always been positive. As a result, I did not have a particularly favorable opinion of plaintiff counsel until I found myself in need of legal assistance. I contacted Thrift McLemore when I was dealing with an unresponsive contractor who had performed faulty work in my home. I was connected with Kent Bailey, and it was truly a pleasure working with him and his team. Kent proved to be a trusted advisor who was knowledgeable, responsive and always took a thoughtful, practical approach to addressing my concerns. He resolved my issues in a timely and agreeable manner, and throughout the process, he maintained clear communication and a high level of professionalism. I greatly appreciate his dedication to achieving a positive outcome. I highly recommend Kent Bailey and the team at Thrift McLemore to anyone seeking effective, client-focused legal representation